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Community Success Advisor

Edco is an NYC startup empowering educators and improving schools by unleashing the full potential of community support. Our mission is to help schools K-12 schools efficiently raise money and seamlessly connect with resources. Since launch, we have helped over 200 schools across the country raise almost $500,000!

Edco is looking for an energetic, empathetic, and organized candidate to serve as a Community Success Advisor in our NYC office.

Responsibilities

  • Proactively establish and maintain strong relationships with customers to drive engagement with Edco's platform.
  • Take consultative approach to helping customers with implementation and use of Edco platform for successful fundraising campaigns.
  • Direct outreach to and communication with teachers and school administrators through email, phone and social media
  • Collect, analyze, and respond to user feedback and support requests.
  • Delivering feedback and analysis directly to Edco's Director of Customer Success to inform product development and marketing strategy.

Qualifications

  • Passion for improving K-12 education
  • Outstanding communication skills and a passion for customer service - ability to listen to customer feedback and work patiently with customers
  • Comfort connecting with parents, teachers, and school administrators.
  • Ability to excel in a dynamic environment and rapidly climb a steep learning curve 
  • Experience working with students in an educational capacity (e.g. Teach for America, City Year, etc.) a plus.

How to Apply

Submit your resume, cover letter and links to relevant work and social media properties that demonstrate how your background matches the requirements.

Why Edco

Edco guides educators through the fundraising process, so they have more time, energy, and funds to do what they love: educating tomorrow's leaders. 

We are young, driven former students and educators who care about people, about education, and about making a difference. We are inspired by the dedicated and hard-working teachers and students that we support. We are looking for people who are equally as passionate.

 

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